State Farm® Insurance Agent Dean Eastman

"I came to State Farm after purchasing my first home for home insurance and decided to also switch over my car insurance to them. Best decision yet. Good rates for low deductibles. The customer service here is also amazing which is a plus. My most recent experience was with my auto claim and Josh helped me and stayed in contact from start to finish. He explained where I was in the claim process and next steps needed. Would definitely recommend."

"Wow! What great service by Thomas, Gerardo & team. We are starting our marriage journey & want to ensure we are set up for a great future. No pressure info sessions help us understand our needs & really learn more about how to ensure we never have to worry. Highly recommend!"

"I recently submitted a claim to State Farm for a theft on my vehicle. Josh Fenn was in constant contact with me throughout the process. My claim was handled with sincerity and I was reimbursed quicker than what I had expected. I appreciate all the help Josh offered me and look forward to working with him again in the future. Thanks Josh!"

"The entire Dean Eastman team has been great to us and treated us like family from the beginning. I suffered a collision recently that resulted in my vehicle being deemed as a total loss. The customer service and professionalism I received from State Farm throughout the settlement process was nothing short of spectacular. Happy clients!"

"I have been with Dean Eastman Statefarm Insurance for over 15 years & have always been very happy with the customer service the office staff provides. I Highly recommend Josh Fenn he is without a doubt the best insurance agent i have ever dealt with. Josh is always respectful, knowledgeable, friendly, honest, reliable and very efficient. He responds quickly to my questions and concerns relating to all my insurance policies. He has done a superior job working with me to find our family the right coverage to meet our needs and stay within our budget. Josh is definitely a person who is top notch at his job and most importantly he cares about his clients. Josh Fenn is a great asset to Dean Eastman Statefarm office. Thank you Josh for your kindness, professionalism and always being available to provide outstanding customer service. Vikki Bishop"

"Just randomly got a quote (my current policy was overcharging so much!!) and Gerardo followed up with me. WOW. Amazing customer service, made this entire process so quick and smooth. He walked me through my coverage options - since they work on NEEDS based - and we even compared the quote to my current policy so I felt protected. Then, Gerardo helped me cancel my current policy! It was such a smooth process, I could not be happier with how it went. I look forward to working with them, and plan to refer everyone I know to this office as well. Ask for Gerardo!!"

"Josh has been exceptional in assisting us with auto insurance and renter's insurance for our daughter who recently moved to Texas. He is the most knowledgeable agent I have ever spoken with. I can't thank him enough for making this transition and experience easy. If I could bring him to Western Md to take care of all of our insurance needs, I would. Well done Josh. You are definitely an asset to this office."

"Josh Fenn has gone above and beyond for not only me but my entire family. He really makes you feel taken care of and always gives you the best deals. I’ve been in a couple of accidents and he has made sure to give me any updates and answer any questions that I’ve had. He truly is the best. I love being apart of the State Farm family :)"

"This review has been a long time coming. We have been with State Farm for 20 + years and we’ve been with three different agents, not because we agent hop but because our previous agents have retired leading us to a new office. In all the years we’ve been with State Farm I can tell you that this office and staff are my absolute favorite. I wish I could adequately express how amazing they are. What I can share is that they are knowledgeable, friendly, efficient and I always get amazing service. ALWAYS. If they can’t answer a question they get back to me, if there’s something we don’t understand they will explain thoroughly. They know my family better than I’d like to admit because of uncontrollables, but I always feel like we are in such great hands. One day I was having a conversation with Josh about being stuck on the road with a dead battery and he said “Jenn you could have called us, I would have tried to get to you myself.” If that doesn’t tell you the kind of employees this office staffs I don’t know what will. If you are looking for an Agent and staff that will not only look after your insurance needs but who will genuinely care about you as a person, this is your office!!!!!"

"Josh Fenn is my State Farm agent and he was by my side throughout the entire 7 weeks it took to resolve my vehicle accident claim. The actual claims department is a slow, tedious part that Josh doesn’t have much control over but he did take the time to contact them when I had questions."